PropertyRecord.com Website Privacy Notice

Last Updated: May 6, 2025

  1. Purpose of this Notice
  2. Who are we?
  3. What Personal Information Do We Collect & How Do We Use It?
  4. Information We Do Not Collect
  5. Age Limitations
  6. Who Do We Share Personal Information With?
  7. Public Data We Collect
  8. How We Protect Data
  9. Data Retention Period
  10. Sale of Personal Information
  11. Your Privacy Rights
  12. How to Exercise Your Rights
  13. Personal Information of Law Enforcement and Elected or Appointed Officials
  14. Cookies
  15. Global Privacy Control
  16. Other Important Information

1. Purpose of this Notice

This Privacy Notice is incorporated into our Terms of Service. Please read it carefully before you share any personal data with us. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound to our terms, including this Privacy Policy.

The purpose of this Privacy Notice is to let you know how PropertyRecord handles personal information in connection with your access to or use of our website and related services. It also provides information about your rights related to our use of personal information.

This Privacy Notice only applies when you use the website, PropertyRecord.com, and not to any third-party websites, applications, or other third-party services (collectively, "Third Party Platforms") even if such Third-Party Platforms are linked to or accessible from the Service. Each Third-Party Platform will have its own data collection and usage practices, and may use their own cookies, web beacons, and other technology to collect information from you. PropertyRecord is not responsible for the content or practices of any Third-Party Platforms and, if you choose to visit or use them, you do so at your own risk.

2. Who Are We?

We are PropertyRecord.com ("PropertyRecord", "we", "us", or "our"). Our mission is to deliver property data in a language you can understand. We acquire important and difficult to find property information, organize the data and combine it into an easy-to-understand report. We are constantly refining our processes and resources to improve our offering so we can provide you everything you need to make an informed decision in one convenient place. Please note that we are not a data broker as defined by U.S. state laws and will update this notice if this changes.

Any information or other data provided to or gathered by PropertyRecord is controlled by:

PropertyRecord.com
support@propertyrecord.com

3. What Personal Information Do We Collect & How Do We Use It?

The type of personal information we obtain about you depends on how you interact with us and our Service. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The outline below describes the categories and specific types of personal information that we collect, how we collect it, our purpose for collecting it, and who we have shared it with during the past 12 months.

A. Categories of Personal Information Collected (in the past 12 months)

We collect the following categories of personal information as defined by the California Consumer Privacy Act (CCPA) and similar state laws:

Identifiers
Name, email address, account username, IP address

Commercial Information
Records of property reports purchased

Internet or Other Electronic Network Activity
Device information, website usage analytics, cookies, browsing activity on our site

Account Credentials
Login username and password (hashed and encrypted)

Payment Information
Payment card details (processed securely by third-party payment processors)

Publicly Available Property Information
Owner name, property address, property characteristics, property value, and liens (from public records)

B. Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you: When you create an account, purchase a report, submit an opt-out request, or communicate with us.
  • Automatically from your device: Through functional and analytical cookies and similar technologies when you visit or interact with our website.
  • From public records: Property ownership and related information are obtained from government agencies or aggregators of public records.

C. Purposes for Collecting Personal Information

We use your personal information for the following business purposes:

  • To create and manage your account.
  • To process and fulfill your orders for property reports.
  • To communicate with you about your account or purchases.
  • To provide customer support and respond to your inquiries.
  • To analyze website usage and improve our services (using functional and analytical cookies only; we do not track your activity across other websites).
  • To comply with legal obligations and enforce our terms.
  • To maintain the security and integrity of our website and systems.
  • To process your opt-out requests and other privacy requests.

4. Information We Do Not Collect

We do not intend to collect, nor would we need special or highly sensitive categories of personal information such as your gender, sexuality, genetics, health, or political and religious affiliations.

5. Age Limitations

Our services, events, and offerings are directed and limited to individuals interested in buying or selling residential property who are at least 18 years of age. Therefore, we do not collect information from or direct any of our content to children under 18 years old. If you learn that a child under 18 years old has provided us with personal information, contact us immediately.

6. Who Do We Share Personal Information With?

When we share your data to third parties, we try to ensure that any third parties with whom we share your personal information are limited by law and by contract in their ability to use your personal information for any purpose other than to help us facilitate our services.

While we have your personal information, we share it with third parties listed in Table A and who fall into the following categories:

Purchasers of Property Reports. We sell property reports, generated exclusively from public records data (for example, property records recorded by a county clerk). Depending on the nature of the underlying public records data, our property reports may contain personal information of the property owner(s).

Our Employees, Contractors, Affiliates, and Subsidiaries. We may share your personal information with our employees, contractors, affiliates, and subsidiaries as necessary to provide you with our services and in connection with your use of our website.

Our Suppliers and Vendors. We may provide your personal information to certain vendors and service providers who are working for or with us, and who require such information to facilitate the provision of our services, including our website. These suppliers and vendors may include providers of email, cloud services, hosting & analytics, data aggregation, marketing/advertising, lead generation/distribution, payroll and talent acquisition.

Business Transfers. We may share personal information with another company if we are involved in activity related to a merger, sale of company assets, financing, or acquisition of all or a portion of our business. If any such change of ownership happens, we will ensure it is under terms that preserve the confidentiality of personal information, and we will notify you on our website or by email before any transfer of your personal information.

Vital Interests, Legal Compliance, and Public Safety. We may disclose personal information we collect about you to protect the vital interests of any person, to exercise or defend our legal rights, or to comply with court orders and similar legal or regulatory obligations, or in response to a valid subpoena, court order, warrant, or similar government order, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large. This may include exchanging personal information with our lawyers, advisors, and other organizations for the purposes of fraud protection where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so.

7. Public Data We Collect

How We Collect Publicly Available Data: Public Data
We obtain publicly available data from another company that aggregates information from the government.

Type of Publicly Available Data
First & Last Name, Address, Property Ownership, Criminal or Traffic Records, Registered Sex-Offender status

Our Purpose for Collecting Publicly Available Data
We use this information as part of our services by organizing publicly available data and posting it on our website.

8. How We Protect Data

We take the security of data very seriously, and we work hard to protect any information you provide to us from loss, misuse, and unauthorized access or disclosure. We cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, but we do our utmost to protect it.

As a minimum we take the following measures to secure your data:

Data Transfer Integrity - All traffic to and from PropertyRecord servers is secured by transport level security (TLS) sent over a Secure Socket Layer (SSL), and secured using an AES 256-bit SSL certificate. This ensures that data sent between your systems and ours is encrypted.

Password Encryption – PropertyRecord.com user passwords are stored in our database after being hashed.

Firewalls - PropertyRecord.com enforces network level control for access to infrastructure by using multiple different firewall technologies to ensure that different components of its systems are logically isolated from one another.

Operational Access Controls -PropertyRecord.com employees require access to production services for operational reasons. We employ multiple authentication mechanisms to reduce the risk of unauthorized access.

Software Updates - PropertyRecord.com regularly applies software patches to production infrastructure in order to ensure a strong security posture to known software vulnerabilities.

External Accreditation -PropertyRecord.com takes a pro-active approach to security by employing an external company to perform monthly security scans of its infrastructure.

9. Data Retention Period

We keep your non-public personal information for no longer than reasonably necessary to fulfill the purposes for which we collected in the first place, except where the law or a court order allows us to keep it for longer. We may also delete your information, content, and account if we decide it violates our Terms or any applicable laws.

10. Sale of Personal Information

As stated above, we sell property reports, generated exclusively from public records data (for example, property records recorded by a county clerk). Depending on the nature of the underlying public records data, our property reports may contain personal information of the property owner(s). If you want to have information about your property removed from availability on our website, you may submit a request via our Remove My Information form. This request will not remove your information from any public or private database that we obtain information from. Although your data will be removed from our systems immediately, there may be a delay of up to 48 hours due to browser caching.

11. Your Privacy Rights

For the publicly available data that we collect through an aggregator from local governments like the secretary of state and the property appraisal districts and further described in Section 8, you will need to contact your local government for information about your rights including how to remove such information. We do not have the authority to remove your information from government websites.

For personal information that you submit or that we otherwise collect when you visit our website as described in Section 3 and Section 7, your rights are as follows:

1. The right to know about the personal information we collect about you and how it is used and shared;
2. The right to correct your inaccurate personal information;
3. The right to access a portable copy of your personal information;
4. The right to delete your personal information (with some exceptions);
5. The right to opt-out of the sale* of your personal information;
6. The right to non-discrimination for exercising your rights;
7. The right to opt-out of the sharing* for targeted-advertising based on your activity on other websites;
8. The right to opt-out of automated profiling*; and
9. The right to limit* our use and disclosure of sensitive personal information.

*Please note that these rights do not currently apply because we do not collect sensitive personal information, profile, or share data for cross-context behavior targeting. We will update this privacy notice if we intend to use personal information for such things in the future.

12. How to Exercise Your Rights

To exercise any of your rights described above in What Are Your Rights, you can contact support@propertyrecord.com or submit a request using the form on our website.

Before we can process a request, we will verify your identity by asking you to confirm some of the information we maintain such as your phone number, for example. In the event that an authorized representative would like to exercise rights on your behalf, we need the following information before we can process the request: (1) confirmation directly from you to us that that the authorized representative has your permission to submit the request; and (2) Verification of the authorized representative’s identity. If we cannot verify the authorized representative using reasonable efforts, we may not be able to process the request.

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. You may only make a verifiable consumer request for access or data portability twice within a 12-month period.

13. Personal Information of Law Enforcement and Elected or Appointed Officials

We recognize that members of law enforcement and elected or appointed officials may be entitled to additional privacy in accordance with U.S. state law. We will gladly honor requests from such members of law enforcement and the judiciary to anonymize or if possible, delete personal information in an expedited manner. However, because our information comes from an aggregation of data publicized by the local governments, it is impossible for us to permanently remove your personal information from the original source. If you are a member of law enforcement or an elected or appointed official, we strongly urge you to submit your deletion request to the original publisher, your local government.

To submit a Law Enforcement or Other Officials Request, send an email to support@propertyrecord.com.

For the purposes of this section "members of law enforcement and elected or appointed officials" includes the following:

  • State constitutional officers.
  • Members of the Legislature.
  • Judges and court commissioners.
  • District attorneys.
  • Public defenders.
  • Members of a city council.
  • Members of a board of supervisors.
  • Appointees of the Governor.
  • Appointees of the Legislature.
  • Mayors.
  • City attorneys.
  • Police chiefs and sheriffs.
  • A public safety official, as defined in Section 6254.24.
  • State administrative law judges.
  • Federal judges and federal defenders.
  • Members of the United States Congress and appointees of the President.

14. Cookies

14.1 What Are "Cookies"?

Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow a website to recognize a particular device or browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

You can learn more about deleting, disabling, blocking and controlling cookies online at unaffiliated websites such as https://www.allaboutcookies.org.

14.2 What Are "Cookies"?

We use a very 'light cookie' to recognize you and authenticate your identity when you visit our website or use our services. We don't store user data in the cookie itself.

We also use Google Analytics to measure the effectiveness of promotions and see web traffic insights.

14.3 What Can You Do If You Don’t Want Any Cookies To Be Set Or Want Them To Be Removed?

Some people prefer not to allow cookies, which is why most browsers give you the ability to manage cookies to suit you. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine- grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust.

Browser manufacturers provide help pages relating to cookie management in their products. As a courtesy, we provided the links below to some commonly-used browsers so you can find more information on how to manage your cookie settings.

15. Global Privacy Control

We recognize and honor Global Privacy Control (GPC) signals. GPC is a browser or device setting that allows you to communicate your privacy preferences to websites you visit, including a request to opt out of the sale or sharing of your personal information. When our website detects a GPC signal from your browser or device, we will treat it as a valid request to opt out of the sale or sharing of your personal information as required by applicable law, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and similar state privacy laws.

You do not need to submit a separate opt-out request on our website if your browser or device sends a GPC signal; we will automatically process your preference in accordance with the law. For more information about GPC and how to enable it in your browser, please visit the official Global Privacy Control website.

If you have any questions about how we process GPC signals or your privacy rights, please contact us at support@propertyrecord.com.

16. Other Important Information

16.1 Changes to This Privacy Notice

We may change this Privacy Notice from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and update the "updated date" when we do. We encourage you to review our Privacy Notice to stay informed. If we make changes that materially alter your privacy rights, we will provide additional notice, such as via email or through the services. If you disagree with the changes to this Privacy Notice, you should tell us immediately to let us know and otherwise stop using our website.

16.2 Contacting Us.

Please contact us if you have any questions about this Privacy Notice. You may contact us at support@propertyrecord.com. Be sure to include "Privacy Notice" in the subject line.